Orderbuddy
Solution to optimize the way customers using their hospitality services
The Need
Customers typically visit a restaurant and undergo a process that involves a visual inspection of the surroundings, physically locating an available seating area, and waiting for their food to arrive. By utilizing digital solutions, restaurants can simplify the process and provide customers with a more efficient and enjoyable dining experience.
Solution
The platform allows customers who randomly walk into any restaurant to access quickly to the menu/catalogue by scanning a QR code via mobile devices. Orders and purchases have never been easier, which makes the application a one-stop shop for businesses.
Orderbuddy also includes online portals for head office activity as well as end user interfaces including mobile applications to manage sales, orders, ads and other administration tools.
What we did
Order Application
We built an application to allow customers to scan QR code to browse the menu. They can either take away or dine in, and make payment directly with their device.
Web and Application portal
Administration tool for head office activities to manage different restaurants and menus.
Advertisement portal
Portal for ads management
Result
After being put into operation in restaurants, Orderbuddy has achieved some success that increase engagement for their customers
40%
customer’s time saved
5-10%
customers number increase for applied restaurants